Why in News?
- The Construction Workers’ Federation of India (CWFI) criticised the Union Labour Ministry’s new digital initiatives:
- Digital Labour Chowk Portal & App
- Labour Felicitation Centres (LCFCs)
- Online Building and Construction Workers (BOCW) Cess Collection Portal
- CWFI alleges these measures aim to “de-unionise” workers, bypass unions, and strengthen employer control.
- Claims that these initiatives divert attention from the government’s failure to register workers and disburse accumulated welfare funds under the BOCW Act.
Relevance :
- GS2: Governance
- Labour welfare laws, tripartism, de-unionisation debate
- Digital governance, welfare delivery reform
- GS3: Economy
- Informal sector, migrant labour, construction sector shape
- Cess utilisation & transparency
Basics
Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996
- Mandates:
- Registration of construction workers.
- Safety, welfare, social security benefits.
- Funded through 1% cess on construction cost collected from employers.
Key Institutions
- Central/State BOCW Welfare Boards → responsible for worker registration, fund management, benefit distribution.
- Cess Collection Portal (new) → digitises employer payments, compliance, and transparency.
- Digital Labour Chowk → digital job-matching platform for construction labour.
What the New Digital Initiatives Do
- Digital Labour Chowk Portal & App
- Online marketplace connecting workers & contractors.
- Digitises hiring, attendance, wage flow, and worker profiles.
- Intended to reduce middlemen and informal negotiation.
- Labour Felicitation Centres (LCFCs)
- Physical centres for onboarding workers, grievance redress, digital literacy.
- Online BOCW Cess Collection Portal
- Streamlines cess payment.
- Reduces leakages and manual delays.
CWFI’s Key Objections
- No consultation with trade unions → violates tripartite approach (state–employer–worker).
- De-unionisation: Digital hiring bypasses unions → weakens collective bargaining power.
- Surveillance concerns: Portals emphasise worker tracking and data collection.
- Top-down design: Insufficient worker involvement in shaping the system.
- Diversion from core failures:
- Millions of workers still unregistered.
- Thousands of crores of cess funds lie unspent (due to bureaucratic delays).
- Benefits remain inaccessible to migrant and unorganised workers.
CWFI’s Specific Critiques
1. “Digital gates while the vault stays locked”
- Government focuses on tech platforms but not on actual welfare delivery.
- Portal efficiency irrelevant if benefits remain undistributed.
2. Fundamental flaws
- App and portal require digital literacy, documentation, and smartphones → excluding a majority of migrant BOCW workers.
- Job-matching platforms may promote casualisation rather than secure employment.
- Digital systems may formalise employer control over hiring without strengthening worker rights.
3. Anti-worker implications
- Weakens unions → reduces bargaining over wages, safety gear, work hours.
- Employers gain real-time access to labour pools → pushes wages downward.
- Increased vulnerability for interstate migrant workers.
4. Lack of transparency about welfare funds
- Unspent cess funds in many states (estimates often run into thousands of crores).
- Digital makeover may obscure rather than solve the welfare delivery problem.
Government’s Expected Rationale
- Digitisation increases efficiency, transparency, and portability of benefits.
- Helps track migrant workers across states.
- Reduces leakages in cess collection.
- Supports ease of doing business by simplifying compliance.
- Aims to build a national labour database ahead of full implementation of Labour Codes.
Issues & Challenges
- Deep digital divide → exclusion risk.
- Migrant construction labour is highly mobile; portal registration alone does not ensure welfare access.
- Centralised platforms risk data misuse without strong privacy safeguards.
- Undermining unions creates long-term asymmetry of power between labour and contractors.
- Labour Codes (still pending/partially rolled out) already weakened traditional protections — unions view new portals as part of this trend.
Broader Structural Context
- Construction workforce: ~5 crore workers, highly informal, migrant-heavy.
- One of India’s most dangerous sectors → high accident rate, low safety compliance.
- Historically under-registered: welfare boards often have less than 30–40% coverage.
- Cess utilisation varies widely; some states have used barely 20–30% of collected funds.
Key Takeaways
- CWFI sees the digital initiatives as centralised, surveillance-oriented, and designed to weaken worker collective strength.
- Major concern: digitisation without welfare delivery → cosmetic reform over substantive rights.
- Highlights India’s persistent challenge: bringing informal, migrant, construction workers under real welfare protection.


