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Digital Labour Chowk, LCFCs & New Cess Portal

Why in News?

  • The Construction Workers’ Federation of India (CWFI) criticised the Union Labour Ministrys new digital initiatives:
    • Digital Labour Chowk Portal & App
    • Labour Felicitation Centres (LCFCs)
    • Online Building and Construction Workers (BOCW) Cess Collection Portal
  • CWFI alleges these measures aim to de-unionise” workers, bypass unions, and strengthen employer control.
  • Claims that these initiatives divert attention from the government’s failure to register workers and disburse accumulated welfare funds under the BOCW Act.

Relevance :

  • GS2: Governance
    • Labour welfare laws, tripartism, de-unionisation debate
    • Digital governance, welfare delivery reform
  • GS3: Economy
    • Informal sector, migrant labour, construction sector shape
    • Cess utilisation & transparency

Basics

Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996

  • Mandates:
    • Registration of construction workers.
    • Safety, welfare, social security benefits.
    • Funded through 1% cess on construction cost collected from employers.

Key Institutions

  • Central/State BOCW Welfare Boards → responsible for worker registration, fund management, benefit distribution.
  • Cess Collection Portal (new) → digitises employer payments, compliance, and transparency.
  • Digital Labour Chowk → digital job-matching platform for construction labour.

What the New Digital Initiatives Do

  • Digital Labour Chowk Portal & App
    • Online marketplace connecting workers & contractors.
    • Digitises hiring, attendance, wage flow, and worker profiles.
    • Intended to reduce middlemen and informal negotiation.
  • Labour Felicitation Centres (LCFCs)
    • Physical centres for onboarding workers, grievance redress, digital literacy.
  • Online BOCW Cess Collection Portal
    • Streamlines cess payment.
    • Reduces leakages and manual delays.

CWFI’s Key Objections

  • No consultation with trade unions → violates tripartite approach (state–employer–worker).
  • De-unionisation: Digital hiring bypasses unions → weakens collective bargaining power.
  • Surveillance concerns: Portals emphasise worker tracking and data collection.
  • Top-down design: Insufficient worker involvement in shaping the system.
  • Diversion from core failures:
    • Millions of workers still unregistered.
    • Thousands of crores of cess funds lie unspent (due to bureaucratic delays).
    • Benefits remain inaccessible to migrant and unorganised workers.

CWFI’s Specific Critiques

1. Digital gates while the vault stays locked”

  • Government focuses on tech platforms but not on actual welfare delivery.
  • Portal efficiency irrelevant if benefits remain undistributed.

2. Fundamental flaws

  • App and portal require digital literacy, documentation, and smartphones → excluding a majority of migrant BOCW workers.
  • Job-matching platforms may promote casualisation rather than secure employment.
  • Digital systems may formalise employer control over hiring without strengthening worker rights.

3. Anti-worker implications

  • Weakens unions → reduces bargaining over wages, safety gear, work hours.
  • Employers gain real-time access to labour pools → pushes wages downward.
  • Increased vulnerability for interstate migrant workers.

4. Lack of transparency about welfare funds

  • Unspent cess funds in many states (estimates often run into thousands of crores).
  • Digital makeover may obscure rather than solve the welfare delivery problem.

Government’s Expected Rationale 

  • Digitisation increases efficiency, transparency, and portability of benefits.
  • Helps track migrant workers across states.
  • Reduces leakages in cess collection.
  • Supports ease of doing business by simplifying compliance.
  • Aims to build a national labour database ahead of full implementation of Labour Codes.

Issues & Challenges

  • Deep digital divide → exclusion risk.
  • Migrant construction labour is highly mobile; portal registration alone does not ensure welfare access.
  • Centralised platforms risk data misuse without strong privacy safeguards.
  • Undermining unions creates long-term asymmetry of power between labour and contractors.
  • Labour Codes (still pending/partially rolled out) already weakened traditional protections — unions view new portals as part of this trend.

Broader Structural Context

  • Construction workforce: ~5 crore workers, highly informal, migrant-heavy.
  • One of India’s most dangerous sectors → high accident rate, low safety compliance.
  • Historically under-registered: welfare boards often have less than 30–40% coverage.
  • Cess utilisation varies widely; some states have used barely 20–30% of collected funds.

Key Takeaways

  • CWFI sees the digital initiatives as centralised, surveillance-oriented, and designed to weaken worker collective strength.
  • Major concern: digitisation without welfare delivery → cosmetic reform over substantive rights.
  • Highlights India’s persistent challenge: bringing informal, migrant, construction workers under real welfare protection.

December 2025
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