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Police in States step up social media monitoring

Why is it in News? 

  • Over the last five years, States have significantly scaled up social-media monitoring infrastructure within police departments.
  • Number of dedicated social-media monitoring cells
    • 2020: 262 cells
    • 2024: 365 cells (across 28 States + 8 UTs)
  • Growth reflects policing priorities around:
    • misinformation, hate speech, rumour-control
    • cyber-enabled crime & communal mobilisation
    • protest surveillance & law-and-order monitoring

Data Source: Data on Police Organisations (DoPO), Bureau of Police Research & Development (BPR&D).

Relevance

GS-2 | Governance, Policing & Rights

  • Surveillance, privacy, proportionality doctrine
  • Cyber-policing & law-and-order institutional reforms
  • Articles 19 & 21 — speech, dignity, due-process concerns

GS-3 | Internal Security & Cybersecurity

  • Tech-centric policing, misinformation & hate-speech monitoring
  • Cyber-crime ecosystem, digital intelligence, drones & analytics

The Basics — What Are Social-Media Monitoring Cells?

  • Specialised police units that:
    • track Facebook, X, WhatsApp, Instagram, Telegram, Snapchat etc.
    • flag hate speech, fake news, mobilisation calls, financial scams
    • identify law-and-order triggers & cyber-crime signals
  • Evolved from cyber-crime police stations → now distinct units since 2021 in DoPO reporting.

State-wise Expansion — Key Facts & Numbers

States with highest number of monitoring cells (2024):

  • Bihar — 52
  • Maharashtra — 50
  • Punjab — 48
  • West Bengal — 38
  • Assam — 37

Significant growth cases

  • Manipur: 3 (2020) → 16 (2024)
    (growth despite ~140-day Internet suspension during 2023 ethnic violence)
  • Assam: 1 (2022) → 37 (2024)
  • West Bengal: 2 (2022) → 38 (2024)
  • Punjab: 24 (2022) → 48 (2024) (doubled)

Parallel Trend — Rise in Cybercrime Policing

  • Cyber-crime police stations
    • 2020: 376
    • 2024: 624
  • Indicates shift from traditional policing → techno-forensics & platform-driven crime monitoring.

Related Policing Infrastructure — Data Highlights 

  • Drones with State/UT police: 1,147 (up from 1,010 in 2023)
  • Vacancies:5,92,839 posts vacant
    • Against sanctioned strength 27,55,274
  • Social composition of actual strength
    • SC: 3,30,621
    • ST: 2,31,928
    • OBC: 6,37,774

Insight: Expansion of digital surveillance capacity is occurring alongside large manpower shortages.

Why Are Police Expanding Social-Media Monitoring?

  • Evolving crime trends
    • cyber-fraud, extortion, phishing networks
    • hate-speech mobilisation & rumour-spread
    • radicalisation & organised protest coordination
  • Real-time early-warning systems
    • riot-prevention
    • misinformation control during elections / crises
  • Evidence collection
    • digital footprints for prosecution

Governance & Civil-Liberty Concerns

  • Risk of over-surveillance
    • chilling effect on dissent & free speech
  • Weak legal oversight
    • unclear statutory standards on monitoring protocols
  • Privacy risks
    • bulk-monitoring vs targeted intelligence
  • Capacity vs accountability gap
    • rapid expansion without transparency norms

Balancing challenge: Security imperatives ↔ constitutional freedoms (Articles 19 & 21).

Strategic Implications

Positive

  • improves situational intelligence
  • supports cyber-crime detection
  • aids disaster / protest / riot monitoring

Concerns

  • potential misuse for political surveillance
  • uneven capability across States
  • human-resource deficit despite tech growth

Takeaways 

  • India’s police forces are rapidly institutionalising social-media monitoring, rising from 262→365 cells (2020–2024) alongside cyber-crime station expansion (376→624).
  • Trend signals tech-centric policing, but raises issues of privacy, proportionality, and oversight amid large police vacancies.

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