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PIB Summaries 05 August 2023

CONTENT

  1. Rajmargyatra Application

Rajmargyatra Application


Context:

Recently, the National Highways Authority of India (NHAI) takes a significant stride towards improving the highway user experience with the launch of ‘Rajmargyatra application.

Relevance:

GS II: Government policies and Interventions

Rajmargyatra Application: Empowering Travellers and Enhancing Highway Experiences

Key Highlights and Features:

Empowerment and Information:

  • The Rajmargyatra application offers comprehensive information about Indian National Highways, providing travellers with valuable insights.
  • It also serves as an efficient complaint redressal system, allowing users to report issues related to highways.

User-Friendly Accessibility:

  • The application is designed with user-friendliness in mind and is now available for download on both Google Play Store and iOS App Store.
  • It is accessible in both Hindi and English, catering to a wide range of users.

Comprehensive Highway Information:

  • The app acts as a centralized hub of essential data for National Highway users.
  • Real-time weather updates, timely notifications, and details about nearby amenities such as toll plazas, petrol stations, hospitals, and hotels ensure a smooth and secure journey.

Efficient Complaint Resolution:

  • The app features an integrated complaint redressal system, simplifying the process of reporting highway-related issues.
  • Users can attach geo-tagged photos or videos to their complaints for clarity.
  • Timely handling of registered complaints is ensured, with automatic escalations to higher authorities if necessary. Users can also track the progress of their grievances.

Seamless FASTag Services:

  • The application seamlessly integrates FASTag services with various bank portals.
  • Users can conveniently recharge their FASTags, access monthly passes, and utilize other related banking services within the app.
  • Over-speeding alerts and voice assistance promote responsible driving practices.

Enhanced Experience and Safety:

  • With these enhancements, Rajmargyatra aims to create an enhanced experience for highway users, prioritizing safety and convenience on Indian National Highways.

March 2024
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